--- title: CRM Technology Assessment and Selection Guide description: 63% of CRM implementations fail to deliver. Make sure you are following best practice for CRM technology assessment and selection. image: https://resources.ninefeettall.com/hubfs/NFT_CRM_cover3D-01-1.jpg --- ![9 logo on orange](https://resources.ninefeettall.com/hs-fs/hubfs/9%20logo%20on%20orange.png?width=80&height=80&name=9%20logo%20on%20orange.png "9 logo on orange") Investing in a new CRM? # Prepare for your CRM Technology Assessment & Selection process ## Our free 9 step guide will help you to apply best practice for your Technology Assessment and Selection process.  ![NFT_CRM_cover3D-01](https://resources.ninefeettall.com/hs-fs/hubfs/NFT_CRM_cover3D-01.jpg?width=834&name=NFT_CRM_cover3D-01.jpg "NFT_CRM_cover3D-01") A well functioning CRM helps businesses build a successful relationship with their customers. This will create loyalty and customer retention. To make yours a success you need to be certain you are choosing the right CRM system and SI partner.  With this guide you will learn: 1. How to get started and define your business needs 2. Create an RFP document to explore options on the market 3. Design a judging criteria based on your objectives and CRM strategy **You need to get value and ROI from your CRM investment and guarantee end user adoption. Download our guide now and make sure you follow best practice technology selection.** ### Download your free guide ![Sam Poustie.jpg](https://resources.ninefeettall.com/hs-fs/hubfs/Sam%20Poustie.jpg.jpg?width=200&name=Sam%20Poustie.jpg.jpg)Written By Sam Poustie Senior Consultant at [Nine Feet Tall](http://www.ninefeettall.com) *Sam has advised clients through the technology selection process of CRM implementations. He describes the journey: "As well as the step by step process involved in CRM selection, it is also important to determine the qualities & characteristics you need in a partner. You must share the same vision and objective and be confident they will have a strong cultural fit with your organisation."*   © 2022 Nine Feet Tall ![9footer](https://resources.ninefeettall.com/hs-fs/hubfs/9footer.png?width=194&name=9footer.png "9footer")